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HULKEN EU

Home page of the HULKEN Help Center (Europe)

HULKEN Help Center

About Hulken

Limited Editions

Important Care Instructions

How Do I Fold My Hulken?

How Do I Clean My Hulken?

How Do I Remove Debris From The Wheels?

Care Instructions and Cleaning!

Does Hulken Roll On Grass?

Does Hulken Roll On Snow?

How Is The Hulken With Stairs?

Can I Carry Or Roll My Pet Inside The Hulken?

Is It Safe To Put Food In Hulken?

Can Hulken Be Used As Checked-In Luggage?

Can Hulken Be Used As Carry-On Luggage?

Use Cases

The Hulken Size Guide

What Is Hulken's Weight Limit?

Is Hulken Insulated?

Is Hulken Water Resistant?

What Is Hulken Made Of?

Is Hulken Durable?

Does Hulken Have A Zipper Or A Cover?

I'm 5'9 Tall. Are The Handles Too Short For Me?

Your Product Photos Show A Black Stitch On The Silver & Rose Gold Hulkens But Mine Has A Different Color. Did I Get A Genuine Hulken?

Where Are Hulkens Manufactured?

Material and Construction

Products

How do I track my order?

Can I edit or add anything to my order?

How do I cancel my order?

Order Management

Do you ship internationally?

How long will it take to receive my Hulken?

What should I do if my order shows as delivered but I can't find it?

Can I edit my shipping address?

How can I find out when an item is back in stock?

Shipping & Delivery

What payment methods do you accept?

What is Shop Pay Installments?

VAT Exemption

Payment & Billing

What’s your return policy?

Can I exchange my Hulken for a different color or size?

How do I make a return?

When will I get my refund?

Returns & Exchanges

Up to 15% off & free shipping!

How do I apply my promo/discount code?

Can I use more than one discount code?

I forgot to apply my coupon code!

Discounts & Promotions

I'm interested in influencer and collab opportunities

Collab with us!

How do I apply to become a Hulken wholesaler?

Hulken Bulk Orders / Corporate Gifting

Wholesale and Bulk Orders

Use cases, care instructions.. Learn all about our products!

Orders are processed right away. Contact us for any changes and we'll try our best!

All on shipping and delivery of your Hulken!

Learn about our payment methods and related topics

Feel like another size or color would work better for you? Check out our policy!

Find out more about our current promotions

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