How do I make a return?Updated 6 months ago
Returns must be initiated within 30 days from the day the order is shipped. Returns and exchanges will only be accepted if the item is in good condition and folded in the same way it was received (see our Tips page to learn how). Folding your Hulken to fit in a smaller shipping box will damage the bag, and with this, it will no longer be eligible for returns or exchanges.
All returns must be sent to our warehouse with a return label provided by Hulken.
Non-Returnable items
Sale items or discounted bulk orders are not eligible for returns.