Didn't find the help you needed? Send us an email: hello@hulken.com

HULKEN EU

Limited Editions

About Hulken

Important Care Instructions

How Do I Fold My Hulken?

How Do I Clean My Hulken?

How Do I Remove Debris From The Wheels?

Care Instructions and Cleaning!

Does Hulken Roll On Grass?

Does Hulken Roll On Snow?

How Is The Hulken With Stairs?

Can I Carry Or Roll My Pet Inside The Hulken?

Is It Safe To Put Food In Hulken?

Can Hulken Be Used As Checked-In Luggage?

Can Hulken Be Used As Carry-On Luggage?

Use Cases

The Hulken Size Guide

What Is Hulken's Weight Limit?

Is Hulken Insulated?

Is Hulken Water Resistant?

What Is Hulken Made Of?

Is Hulken Durable?

Does Hulken Have A Zipper Or A Cover?

I'm 5'9 Tall. Are The Handles Too Short For Me?

Your Product Photos Show A Black Stitch On The Silver & Rose Gold Hulkens But Mine Has A Different Color. Did I Get A Genuine Hulken?

Where Are Hulkens Manufactured?

Material and Construction

Products

How do I track my order?

Can I edit or add anything to my order?

How do I cancel my order?

Order Management

Do you ship internationally?

How long will it take to receive my Hulken?

What should I do if my order shows as delivered but I can't find it?

Can I edit my shipping address?

How can I find out when an item is back in stock?

Shipping & Delivery

What payment methods do you accept?

What is Shop Pay Installments?

VAT Exemption

Payment & Billing

What’s your return policy?

Can I exchange my Hulken for a different color or size?

How do I make a return?

When will I get my refund?

Returns & Exchanges

Up to 15% off & free shipping!

How do I apply my promo/discount code?

Can I use more than one discount code?

I forgot to apply my coupon code!

Discounts & Promotions

I'm interested in influencer and collab opportunities

Collab with us!

How do I apply to become a Hulken wholesaler?

Hulken Bulk Orders / Corporate Gifting

Wholesale and Bulk Orders